Self-service portable batteries: everything you need to know

Today, the French are becoming more and more demanding in terms of expectations and businesses must meet the new needs of consumers in order to attract and retain them. Moreover, the place of the smartphone has taken a major part in the daily lives of many French people. A service that is very well known to the general public: the charging station for mobile phones. In this article we are going to present you an alternative that modernizes charging by offering all the necessary mobility: self-service portable battery terminals.

How do I use a self-service portable battery station?

Is your visitors' phone battery almost dead and without it they can no longer communicate, pay or enjoy the digital experience present in your space?

No problem, the batteries unlock in less than 30 seconds and do not require any mobile application to download!

Here are the steps for using a Plug'Heur portable battery terminal:

1. Scan the QR Code on the terminal
2. Enter your contact details via the web interface
3. Unlock a portable battery for free
4. That's it! Connect the battery with integrated cables directly to your device

Your visitor will be able to take full advantage of their smartphone in your establishment.

In which places can self-service portable battery terminals be integrated?

Portable battery terminals can be installed in many everyday spaces where the smartphone remains essential.

Professional and general public events

Are you organizing a corporate event or a professional show and you want to offer a complete and smooth guest experience?

Self-service portable battery terminals are generally simple to install (PLUG & PLAY) and require no maintenance. Everything is done remotely. Thanks to the complete customization of the solution you will be able to highlight your image or that of one of your partners.

Shopping Centers, Retail and Large Distribution

Do you want to improve the shopping experience of your visitors to retain them while collecting customer data (RGPD friendly) to recontact them?

Plug'Heur offers this option in its offer. You will be able to collect unlimited customer data through an indispensable, practical service in your image! And more, you can highlight the customization of terminals and portable batteries your platforms such as:

• a mobile application to download
• social networks (Instagram, Facebook, TikTok, etc.)
• a link to leave a review on your Google page
• ...

University campuses

Do you want to make your campus more comfortable and show that you think of everything for your students while collecting their feedback?

Self-service portable battery devices will allow you to recharge their electronic devices to improve their connectivity and stay in touch with their professional environment.

Airports and train stations

Another 2 hours of waiting before boarding his plane? Is the train arriving 45 minutes late? It's a long time and you have to take care of it!

Portable battery terminals will allow your travelers to pass time more quickly thanks to their smartphone. They will be able to stay in touch with their loved ones upon arrival and will have a good image of your space thanks to this service provided.

Bars and restaurants

Do you often have requests to recharge your customers' phones behind the bar counter but you can't mobilize all the teams to limit thefts?

Offering a service of this kind will allow you to increase the average time spent by your customers while relieving your staff who can focus on their respective tasks for the proper functioning of the bar or restaurant. You can also create redirects on the unlocking web interface, or directly on the customization of the battery, to:

• Invite your customers to come and subscribe to your social networks,
• Consult your card to order
• Redirect to your business listing to leave a Google review
• Etc.

What are my advantages in offering self-service portable batteries?

Customer data collection (100% RGPD friendly)

Plug'Heur portable battery terminals allow you to continuously collect the contact details of users who accept it in your database. Thanks to the platform that Plug'Heur provides, you can also create automatic SMS sequences or even plan a big SMS campaign for an event such as Black Friday or any other event that would make it possible to bring the customer back to the store. #DrivetoStore

Collecting customer feedback

Feedback solutions are not always used and do not allow this feedback to be segmented all the time. With Plug'Heur's portable batteries, you can create your own survey campaigns for a connected audience to constantly improve your actions on site.

Highlighting your platforms

Thanks to the web interface for unlocking a battery, you can, via a carousel, propel your platforms like a mobile application to download or redirects to your social networks to increase your number of subscribers and your engagement rate.

Increase in average time spent

A battery failure on a smartphone increasingly causes an unexpected departure of the visitor in unequipped everyday spaces. Offering the possibility of spending more time in your space during loading time will allow you to increase the average time spent by your visitors but also to increase your turnover if you are a physical store. The longer the consumer stays on site, the more he will consume. #CA

What are the characteristics of self-service portable batteries?

Mobility

This is THE main advantage of portable battery terminals. No more devices that immobilize the phone in unattended and insecure places. Your visitor will be able to roam freely around the establishment with his phone in charge in his hands.

Multi-device

Did your visitors not think of bringing back a charger specific to their device model? No problem! Portable batteries already contain 3 integrated cables compatible with 100% of today's smartphones:

• Type C (for new Androids, and the latest iPhones)
• Lightning (for iPhones)
• Micro USB (for older Androids)

Your visitors can also recharge their electronic cigarettes and other compatible devices with these 3 integrated tips.

Compact and sturdy

The portable batteries in these terminals have been specially designed for daily use. They are therefore durable and can be placed in a standard pocket of pants or a coat.

Customizable

Some self-service portable batteries can be personalized to your image. This is what Plug'Heur offers in customizing the terminal, the batteries (front and back) as well as the web interface that allows you to unlock a battery quickly.

Secure Anti-piracy

Unlike terminals with wired cables such as lockers, self-service portable batteries cannot be hacked. Your visitors have no risk of having their devices damaged or hacked. With regard to the personal data collected, they can only be used if the user gives their consent as specified in the RGPD.

‍