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Nomophobia in the gym: Why do your members panic without batteries?
“Nomophobia”: real stress... which also happens in your club
We often think that “more battery” = small inconvenience. In reality, it is a well-identified anxiety: Nomophobia (fear of being separated from your phone/of breaking down). Studies show that about 1 user out of 3 is “nomophobic”, and that The low battery triggers stress not very compatible with the state of well-being sought in the room.
For a manager, this point is important: this stress is unseen (no one will necessarily complain at the reception), but it has a direct impact on the experience.
And this stress is even more observed among ultra-connected profiles (especially 18—25 year olds). If you want to better understand how they are used in clubs (music, apps, monitoring, social), you can read this article: Generation Z and Fitness: Deciphering the habits of a hyper-connected generation.
Why is a weak battery “ruining” a session in 2026
The smartphone is no longer an accessory. For many members, it has become the center of training:
- Music/motivation (headphones, playlist, rhythm)
- Tracking apps (program, timer, tracking)
- Social (sharing, messages, coordination)
Switch off the smartphone, and you cut off part of the session.
The 5 typical situations you see... without seeing them
- The member shortens his session “just in case” (urgent pro, child, etc.).
- He avoids certain workouts (HIIT/timed circuits) because he needs his chrono/app.
- It monopolizes a catch in a corner, telephone “at risk” (forgotten, stolen, cable on the ground).
- He gets frustrated : no music, no tracking, no freedom.
- He associates the irritant with the club : “It's a hassle here.”
These are micro-frictions... but repeated, they end up weighing on global perception.
Why banning the telephone is rarely the right answer
Some rooms dream of a “no phone policy”. The problem: you are going against the tide of customs (especially among younger people), and you risk creating a cultural conflict. Instead, the right angle is: support the use and make it fluid (connectivity + energy), because “technology must disappear in favor of use”.
Nomophobia + safety: the combo that hurts
Another key topic: The robbery. Locker rooms are sensitive areas, and leaving your phone away from you is anxiety-provoking.
Hence the interest of a solution where the member Keep his phone with him while it's charging.
What you can implement right now (even without a dedicated solution)
- Simple message : “We know that your phone is used for your session: we thought of you.”
- Clean “quick charge” area (secure cables, not on the ground)
- Stable WiFi (the room becomes a “connectivity hub”)
- “Nomad battery” option : the member in charge In motion (tray, machines, co courses).
The business point (franchise/freelancers)
Your advantage is not “the recharge”: it is the suppression of an irritant that impacts satisfaction, retention, and word-of-mouth. However, retention is becoming critical in a market where practices are hybridising.
If you want to treat the subject as a real lever of experience (not as a gimmick), we can help you frame a “plug & play” solution designed for the flow of a club. Discover our smartphone charging stations for gyms.
Capture their data!
Capture them hot!


Benjamin
Rédacteur