Charging Leroy Merlin employees: a growing challenge for retailers

When technology meets in-store efficiency

Leroy Merlin, a major player in large-scale distribution specializing in DIY, has been committed for several years to the digitalization of its services, including those intended for its employees. Today, a new challenge is emerging: guaranteeing the autonomy of professional smartphones for teams in the field. Because what is the point of a powerful tool if it turns off when you need it most?

It is in this perspective that Leroy Merlin stores have decided to massively deploy the Plug'Heur solution, the French leader in self-service mobile charging.

The smartphone: the keystone of store productivity

Each Leroy Merlin employee uses a professional smartphone on a daily basis. It allows you to:

• scan products on the shelf,
• consult the status of stocks,
• respond to customer requests in a matter of seconds,
• send reports or photos to management,
• and even, in some cases, cash in on purchases.

But when the battery runs out, it's not just a device that shuts off: an entire portion of productivity collapses. Waste of time, reduced quality of service, internal irritants... the empty smartphone becomes a real point of friction.

Plug'Heur: portable battery terminals for Leroy Merlin employees

To remedy this problem, Plug'Heur offers self-service portable battery terminals. The principle is simple: each employee can borrow an external battery in a few seconds and continue to use their phone, without interruption.

Installed in break areas or at the entrance to reserves, these stations have become a daily reflex for many employees. Compact, robust and intuitive, they allow Leroy Merlin to respond to a problem that is both HR, operational and technological.

These are the teams that talk about it best

In this short video, several staff members testify:

• the importance of their smartphone in the daily management of the store,
• the frustration of running out of battery in the middle of a mission,
• and peace of mind regained thanks to Plug'Heur.

Smiling faces, concrete words, and a unanimous observation: “it's simple, we couldn't do without it anymore”.