Mobile phone charging stations for shopping centers

Enhance the shopping experience in your mall

We install mobile phone charging stations in your shopping center customized to your image. Your customers will be able to recharge their devices in full mobility and free of charge thanks to our self-service portable battery stations.
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80+ equipped centers
400+ equipped events
150+ equipped clubs
80+ equipped centers
30+ equipped shops

80+ equipped centers

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Telephone charging stations: demo

Malls

Unlocking a self-service recharge

Plug'Heur is an important lead acquisition channel for us. This tool has also shown its effectiveness in creating business for retailers, which is a crucial subject at Lillenium to say the least.

Vincent Bilak

Digital and data director at the Lillenium shopping center

See customer stories

Analyze in Real time The performance of your terminals

A connected interface to consult the performance of your battery terminals.

Follow-up in real time the performance of your Plug'Heur terminals

Our portable battery terminals for phones are connected to a dashboard to analyze service activity in real time.

In addition to this monitoring, you can download the statistics of your terminals month by month to communicate them to your teams.

Customer feedback:

Malls

Leonard Estenso
Manager of the La Maladière shopping center
“The leads collected allow us to design personalized newsletter campaigns”
Baptiste Chesnel
Marketing Project Manager, Val d'Europe Shopping Center
Integrating the Plug'Heur solution into our loyalty program is a major asset. 91% of external battery users join the loyalty program.
Frédéric Carrez
Director of the Place d'Armes shopping center
The terminal allows us to generate opt-in contacts, which we can mobilize for targeted communication campaigns.
Léa ROSANO
Site manager at SUDECO
Very satisfied with the PLUG'HEUR solution at the OCEANIS ST NAZAIRE Shopping Center. The number of uses is increasing every month. Excellent customer feedback from the gallery, who can now continue their purchase intentions via their charged smartphone.
Géraldine Parthonnaud-Delage
Deputy Director of the Saint Martial Shopping Center
Plug'Heur is our No. 1 data collection tool with 40+ opt-ins per day on average.
Vincent Bilak
Digital and data director at the Lillenium shopping center
Plug'Heur is an important lead acquisition channel for us. This tool has also shown its effectiveness in creating business for retailers, which is a crucial subject at Lillenium to say the least.
Léa ROSANO
Site manager at SUDECO
Very satisfied with the PLUG'HEUR solution at the OCEANIS ST NAZAIRE Shopping Center. The number of uses is increasing every month. Excellent customer feedback from the gallery, who can now continue their purchase intentions via their charged smartphone.

Plug'heur FAQ: charging stations for phones

We answer your questions about our terminals

Where to install the Plug'Heur terminal in a gym?

Generally at the reception, near the bar/relaxation area, or in a passage area (where members wait). We recommend the ideal location according to your flow and the configuration of the club.

What happens if a member doesn't return the battery?

It is rare and expected: each loan is traced (depending on configuration and consent). Automatic reminders are sent and, if necessary, a return of personalized batteries will be delivered to you. As a result, your team has nothing to manage.

Who to contact in case of problems?

You have a dedicated Plug'Heur contact. Our support intervenes remotely and, if necessary, triggers an action on site.

Do you deliver everywhere in Europe?

Yes. We deliver and operate throughout Europe.

How is user data managed (RGPD)?

Data is collected only with explicit consent (opt-in) via the unlocking interface. They are strictly supervised, used only for the purposes announced, and stored securely. Each user can exercise their rights (access, deletion, etc.) in accordance with the RGPD.

Do you also equip places other than events?

Yes. Plug'Heur also equips gyms, malls, Retail and other high-traffic locations. Tell us your sector via the form, and we will recommend the most suitable solution.

How does the Plug'Heur solution work?

Visitors borrow a self-service battery in a few seconds, charge their phone while on the go, then return it to the terminal.

Who takes care of assembly and dismantling?

Plug'Heur takes care of the assembly and dismantling of the terminals (depending on the format of the event). We coordinate logistics with your team or the technical service provider for a simple and fast installation.

What happens if people don't return the battery?

It is rare and is expected. Each loan is traced (consent/identification depending on configuration) and we apply a simple refund policy: automatic reminders and, if necessary, billing for non-return via the payment method used. The result: your team has nothing to manage and the service remains fluid throughout the event.

Do you deliver everywhere in France and Europe?

Yes. We deliver and operate in France and throughout Europe, according to your dates and the location of the event.

Who to contact during the event in case of problems?

You have a dedicated Plug'Heur contact who can be reached during the event. If necessary, our support team intervenes remotely or triggers an action on site.

How is user data managed (RGPD)?

Data is collected only with explicit consent (opt-in) via the unlocking interface. They are strictly supervised, used only for the purposes announced, and stored securely. Each user can exercise their rights (access, deletion, etc.) in accordance with the RGPD.

Where to install terminals in a shopping center?

Often at the entrances, at the reception, in the restaurant area, or near waiting areas (services, toilets, corners...). Depending on the size of the center, several points can be deployed to maximize use and visibility.

Who takes care of the installation and operation?

Plug'Heur manages delivery and commissioning. We coordinate with your teams (management/security/technical) for a simple and quick installation, then the service runs independently.

What happens if a shopper doesn't return the battery?

It is rare and is expected. Each loan is traced (consenting/identification depending on configuration) and we apply a simple return policy: automatic reminders and, if necessary, the return of new personalized batteries. The result: your team has nothing to manage and the service remains fluid and available.

Do you deliver everywhere in Europe?

Yes. We deliver and operate throughout Europe.

Who to contact in case of problems?

You have a dedicated Plug'Heur contact. Our support intervenes remotely and, if necessary, triggers an intervention on site.

How is user data managed (RGPD)?

Data is collected only with explicit consent (opt-in) via the unlocking interface. They are strictly supervised, used only for the purposes announced, and stored securely. Each user can exercise their rights (access, deletion, etc.) in accordance with the RGPD.

Where to install the terminals in a supermarket?

The most effective: at the entrance, at the reception/after-sales service, near the cash registers (queues), and in high-waiting areas: snacking/catering, shopping mall, service department (photo, ticket office), or Click & Collect/Drive. Depending on the size of the store, several points can be deployed to maximize use (customer journey) and visibility.

Who takes care of the installation and operation?

Plug'Heur manages delivery and commissioning. We coordinate with your teams (management/security/technical) for a simple and fast installation. Then, the service works independently with remote supervision and monitoring.

What happens if a customer doesn't return the battery?

It is rare and is expected. Each loan is traced (with consent and identification according to your configuration) .We apply a simple return policy: automatic reminders, then if necessary, replacement management.Result: your teams do not have to manage and the service remains fluid and available in store.

Do you deliver everywhere in Europe?

Yes. We deliver and operate throughout Europe.

Who to contact in case of problems?

You have a dedicated Plug'Heur contact. Our support intervenes remotely and, if necessary, triggers an intervention on site.

How is user data managed (RGPD)?

Data is collected only with explicit consent (opt-in) via the unlocking interface. They are strictly supervised, used only for the purposes announced, and stored securely. Each user can exercise their rights (access, deletion, etc.) in accordance with the RGPD.

CONTACT

Get in touch with our team!

Recommendation of the right number of terminals

Generating a tailor-made quote

Customizing your terminals

70+ equipped shops
400+ equipped events
150+ equipped clubs
80+ equipped centers

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